What Information We Collect and Why
When you register, we collect the name, email address, phone number and account credentials you provide. If you deposit via DANA, OVO or GoPay, we log the transaction reference and wallet identifier tied to that transfer — not your full wallet password. We use this data
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to verify your identity, process withdrawals, and respond to account queries you raise through our support channel. We also collect technical data automatically: your device type, browser, IP address and session timestamps. This helps us detect unusual login attempts and keep your account secure. We do
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not sell personal data to third parties. Data shared with payment processors — including the e-wallet rails you use — is limited to what those processors need to complete your transaction. Retention periods depend on the nature of the data: account records are kept while your
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account remains active, and for a period afterward as required by applicable law. If you are in a region where local law restricts certain data practices, our ability to provide services may be affected. All data handling is subject to local law and is available only
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where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.